Excellent fast customer service, nice looking interface, still got to test more off it but a good vpn so far

I've only had it for a day but I'm already impressed with the customer service at how fast it responded... the interface is really nice and there's already a few support questions they answered in the help section off the app! It's also awesome for streaming on Netflix america and I'm from Aussie

Harika müşteri hizmetleri!

Başlangıçta bir sunucuya bağlanmakta zorlandım ve 2 gün boyunca oldukça aktif bir müşteri desteğiyle sorunu gidermeye çalıştık. Daha sonra müşteri destek temsilcisi Fredek'le konuştum ve sorunum birkaç dakika içinde çözüldü. Müşteri desteği harika! Şimdi herşey harika çalışıyor.

Too Bad it does not work

Forget these experts, I'm a real person that wanted a VPN and chose Ivacy for 1 month. It worked fine everything I wanted. I bought the 2 year plan. TROUBLE even the support could not log on. It was everyday almost. I cannot do this for 2 years. They would get it running and I would go to my Mac and that would not log on. They had asked me if I changed my password? Sometimes I had and sometimes I did not. I did not like when they asked for my password, Then I thought I can just change it. Next day I could not log on. They are based in Singapore and asked me to get up at 3am so the higher support team can use team viewer and find the problem. I said no I am not doing that. This is supposed to run in the back ground and leave it. I finally asked for my money back after 2 week of frustration. I have found what i think is a good VPN and opens when I go to the internet, how hard is that. MIKE

Terrible technical support. Paid extra for Dedicated IP but cannot connect to internet.

I decided to use PureVPN because of a magazine's review was positive. I will never rely on a magazine's rating because I think they are biased based on advertising. I have had login problems from the beginning of my subscription with them. They have a very mediocre support staff. They give incorrect login information and change your login credentials at their whim. They cannot seem to understand what the problem is. I paid extra for a dedicated IP address but had problems login in from the start. I would get a virus attack warning from my antivirus software whenever I used the dedicated IP mode. So I would use another mode so I wouldn't get the notice. They acted like it was my fault that it was happening but I knew that their server was compromised.I am also using PIA and have never had a problem with them. Do not use PureVPN.