The best VPN

How great is this company's customer service? After recently renewing for another year of service, I emailed them because I made an error in creating a new account. This was their reply: "It looks like you missed that we're offering a 50% discount on annual subscriptions. We've taken the time from your new subscription and added it to your current monthly subscription and we've also added an additional year FOC. Your new Next Due Date is now 24 December 2020." Seriously, they gave me an entire additional year of service for free. Try to beat that. On top of their excellent pricing, their service and tech support is top notch with quick responses and excellent assistance. I cannot recommend them highly enough.

Harika müşteri hizmetleri!

Başlangıçta bir sunucuya bağlanmakta zorlandım ve 2 gün boyunca oldukça aktif bir müşteri desteğiyle sorunu gidermeye çalıştık. Daha sonra müşteri destek temsilcisi Fredek'le konuştum ve sorunum birkaç dakika içinde çözüldü. Müşteri desteği harika! Şimdi herşey harika çalışıyor.

These people are crooks

They stole money from my gift card. Service was good when worked so I decided to extend subscription and paid with gift card, Ironsocket took my money and said extended subscription, next day I logged in my password did not work and received an email my subscription was terminated because of unpaid invoice. The support was nice when I paid with credit card, once I paid with gift card they no longer respond to my emails.

Terrible technical support. Paid extra for Dedicated IP but cannot connect to internet.

I decided to use PureVPN because of a magazine's review was positive. I will never rely on a magazine's rating because I think they are biased based on advertising. I have had login problems from the beginning of my subscription with them. They have a very mediocre support staff. They give incorrect login information and change your login credentials at their whim. They cannot seem to understand what the problem is. I paid extra for a dedicated IP address but had problems login in from the start. I would get a virus attack warning from my antivirus software whenever I used the dedicated IP mode. So I would use another mode so I wouldn't get the notice. They acted like it was my fault that it was happening but I knew that their server was compromised.I am also using PIA and have never had a problem with them. Do not use PureVPN.